CopyMinder Support
These support pages are for Microcosm customers. If you are an end-user of software that is protected by one of our products, please contact your software vendor. We are not able to support you directly. If you purchased your Microcosm product through one of our partners, please contact them for support. For presales and general enquiries, please use our enquiry form.
Please note that you will not be able to contact us by phone on the following dates:
- Friday 20th December 2024
- Tuesday 24th December 2024
- Wednesday 25th December 2024
- Thursday 26th December 2024
- Friday 27th December 2024
- Wednesday 1st January 2025
You can still place orders online during this time. Communications via our website and email will be answered, although not as promptly as usual.
The CopyMinder Knowledge Base provides solutions to all of the most common problems users might experience when using CopyMinder. For the fastest solution to your problem, please check the Knowledge Base before contacting us.
Before contacting us, please check you are using the latest version of the CopyMinder SDK. You can view the version history to see if your problem has been resolved in a more recent version. If you can't find the answer you're looking for, you can use the CopyMinder Knowledge Base to contact the CopyMinder Support Team directly.
If you can't find the answer you're looking for, you can use the CopyMinder Knowledge Base to contact the Support Team directly.